• Purity
    June 3, 2022 at 10:34 am

    Every sunrise I see my dead baby who was perfectly healthy on my womb..some of your health workers are good but others are totally letting your institution down. I regret the day I made the decision that I would deliver in your hospital.. employ competent and we’ll experienced midwives..

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  • wambui Karago
    February 24, 2023 at 10:53 am

    your customer service is unhelpful. it is a robot which asking $5 for equiiries . you can do better

  • wambui K.
    February 24, 2023 at 10:53 am

    your customer service is unhelpful. it is a robot which asking $5 for equiiries . you can do better

  • Anastasia
    December 28, 2023 at 2:18 pm

    This is the medical shopping center, I would not recommend to anyone.
    Here is why:
    1. We had midnight emergency, before anything we were charged 1300 for Covid-19 test, we were told it is mandatory (it is not in nairobi). No results came thru,just words.
    2. At 3:00 a.m. Night doctor told us CT scan operator will be available at 8.
    Since the patient was in pain and in need of a bed, we decided to get admitted (20k and useless drips of vitamins)
    3. At 8 we were told CT opens at 10:00am.
    4. At 12:00 we found out that NO ONE CAN READ CT. All results of blood tests can not be read as well and have to be sent to NAIROBI.
    At this point we demanded release. But (bear with me) James Masharia and three other doctors insisted on LUMBAR PUNCTURE. Patient had NO symptoms of meningitis. They were very persistent with it what makes me believe they do medical trainings on patients.
    5. If we didn’t leave patient would gone thru unnecessary pain and potential paralysis (because doctors at this hospital are NOT professionals).
    Save your life and life of your beloved – take a taxi to a better hospital with doctors, not butchers.

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  • maina
    March 12, 2024 at 8:02 am

    at that place, I expirenced the worst customer service and rude staff that I’ve never thought they exist in a medical facility. Currently I cant recommend to anyone

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  • Esther
    April 2, 2024 at 8:38 pm

    Patients are taken advantage of in this hospital, I had the worst experience here. Unprofessional staff everywhere, only one nurse who seemed helpful and cared about the patients. They are also in money making business here and will over charge you for everything, my heart is sad for patients who end up here.

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