Chuka County Referral Hospital, formerly known as the Chuka Distric Hospital, is a level 4 ministry of health facility located in Tharaka-Nithi County in Chuka town along the Embu-Meru raod.
CHUKA referral hospital is a good hospital but there are some factors they should consider in order to improve customer service. The hospital should have different departments like Emergency dpt, Pediatrics dpt, in order to avoid long ques. HOW can a patient wake up early in the morning at exactly 7am just to leave the hospital at 6Pm. This should really be addressed for the well-being of patients.
The hospital has some few good stuffs but the solders are particularly very rude, some nurses are the worst and the services are terrible especially in the ward at night. Then the discharging is terribly horrible! However I recommend the radiology department. I had the worst idea encounter. Terrible and horrible is the best definition. Very few patient sensitive staff
The main issue is the solders at the gate especially the gate to the wards. Train them to work and communicate well with patients. Most of them are rude and not helpful. The attitude is unprofessional and uncalled for.
jackline gatwiri
August 16, 2021 at 11:35 amSoldiers in gate B,,,the one to the ward,,,are sooooooo rude especially the female one
MOSES
November 6, 2021 at 11:15 amCHUKA referral hospital is a good hospital but there are some factors they should consider in order to improve customer service. The hospital should have different departments like Emergency dpt, Pediatrics dpt, in order to avoid long ques. HOW can a patient wake up early in the morning at exactly 7am just to leave the hospital at 6Pm. This should really be addressed for the well-being of patients.
Frankline Guara
December 30, 2021 at 11:35 amOne officer manning Three desks it’s lucky to be attended. Jumping the queue is the order of the day
LK
March 22, 2023 at 7:48 pmThe hospital has some few good stuffs but the solders are particularly very rude, some nurses are the worst and the services are terrible especially in the ward at night. Then the discharging is terribly horrible! However I recommend the radiology department. I had the worst idea encounter. Terrible and horrible is the best definition. Very few patient sensitive staff
Sindi
March 29, 2023 at 10:42 amThe main issue is the solders at the gate especially the gate to the wards. Train them to work and communicate well with patients. Most of them are rude and not helpful. The attitude is unprofessional and uncalled for.